Academies and Certificate Programs through Center for 员工发展

Begin Your Healthcare Career with the 医疗助理计划 at 火博体育!

Why Study to Become a 医疗 Assistant

医疗 Assistants perform various medical administrative and clinical support functions in an outpatient clinical setting, including administrative and clinical duties. This field continues to be one of the top-growing careers in the state and nationally, 年薪37美元,190 to $45,760. Students who complete 火博体育's 12-month 医疗助理计划 are prepared for the American 医疗 Technologist, Registered 医疗 Assistant certification exam.

Why complete the 医疗助理计划 at 火博体育

获得各种各样的 医疗 技能

Gain expertise in a wide range of vital topics, 包括医学术语, 药物和疾病, 解剖学与生理学, 放血, 急救和心肺复苏术, 临床技能和程序, and 医疗 Administrative 技能 through our extensive curriculum.

参加临床试验 校外实习

Dive into the medical world with hands-on experience through our Clinical 校外实习, where you will apply your learning in real-life scenarios and gain practical 技能.

为专业做好准备 一年内获得认证

Complete our 12-month program and be thoroughly prepared for the American 医疗 Technologist, Registered 医疗 Assistant certification exam.

取得…证书 完成

在满足所有项目要求后, you'll receive a recognized Certificate of 完成 from 火博体育.

What You'll Learn in the 医疗助理计划

The 医疗助理计划 at 火博体育 will provide you with the knowledge, 技能, and experience necessary to excel in this dynamic and growing field. Prepare for your future career with courses such as: 

• 静脉切开术理论
• 基本医学术语
• 心肺复苏 & 第一助手
• 解剖学 & 医学助理生理学
• 药物 & 疾病
• 基本保健技能一
• 基本保健技能II
• 行政管理能力
• 行政能力/实验室
• 医疗 Assistant Clinical Ambulatory Care
• 校外实习
• 练习时间

合格标准

• 高中毕业/GED
• Fingerprint/Background clearance check
• 最新免疫接种记录
• 同意做药物检查
• Program Prerequisite: Students will need to pass reading and math assessments.

The next cohort begins on February 12, 2024 (Assessments must be completed by February 6, 2024).

联系 Devonna Coolidge at (505) 566-3414 or 电子邮件 coolidged@itroi.net for more information and to get started! 

现在连接!

CompTIA certifications are recognized throughout the industry as the standard for proving foundation-level skill sets and are the only industry-supported, vendor neutral programs on the market today.

CompTIA offers four Core certifications:

• IT Fundamentals (36 hours) is a pre-career certification focused on IT foundation framework
• 前年一个+ (69 hours) is focused on user support and device connectivity
• 前年网络+ (60 hours) targets core system connections with endpoint devices, and
• 前年安全+ (36 hours) is focused on entry level cyber安全 技能.

CompTIA certifications are credentials achieved through a testing process to validate knowledge within a specific IT support function. Academy includes necessary books and payment for the certification exams.

Pre-requisite: A conversation with the Operations Coordinator is required prior to being accepted into the program to ensure that you have basic computer 技能, and preferably prior IT training or experience

Live Online, 5796美元
To register and discuss the necessary 技能, call 505-566-4208.

Discover the foundational information you need to get started in IT. CompTIA boasts its IT Fundamentals (ITF+) certification “is the only single certification that covers all areas of IT foundations, creating a broader understanding of IT.” This course will prepare you to take the CompTIA Fundamentals certification exam. 36个小时

教练:博士. 佩恩吴

2/1-2/29,星期二 & 周四，下午3点至7点，在线直播，1099美元

报名电话:505-566-3214

Be prepared to think on your feet to perform critical IT support tasks. 前年一个+ certification is trusted by employers around the world to identify the go-to person in end point management and technical support roles. 前年一个+ appears in more tech support job listings than any other IT credential. This course will prepare you to take the 前年一个+ certification exam. 69小时

教练:博士. 佩恩吴

3/6-4/4,结婚 & 周四，下午2-7点，3月9日，3月16日，3月23日 & 4/6, SAT, 8 am-12:45 pm, Live Online, $2,099

报名电话:505-566-3214

Network creation and maintenance are vital to nearly all businesses that have an online presence or rely on online data storage and management. 前年网络+ prepares you to support networks on any platform and covers specific 技能 to design and implement functional networks on the job. This course will prepare you to take the 前年网络+ certification exam. 60小时

教练:博士. 佩恩吴

4/10-5/4,结婚 & THU, 2-7 pm, SAT, 8 am-1 pm, Live Online, $1,399

报名电话:505-566-3214

IT安全工作的需求量很大! 前年安全+ empha大小s hands-on practical 技能 to ensure you are prepared to solve a wide variety of today’s complex 安全 issues. The Security+ certification is chosen by more corporations and defense organizations to validate baseline 安全 技能 and for fulfilling the DoD 8570 compliance. This course will prepare you to take the 前年安全+ certification exam. 36个小时

教练:博士. 佩恩吴

5/8-6/1,结婚 & THU, 3-7 pm, SAT, 8 am-12 pm, Live Online, $1,199

报名电话:505-566-3214

寻找有偿的在职培训? Our apprenticeship program aligns with the 前年学院 and is COMPETENCY-BASED, meaning students become accomplished in various required 技能 before receiving the apprenticeship credential.

• The program provides 201 hours of related instruction through the 前年学院, which is offered over the course of four months. This instruction is provided through 4 courses: 计算机信息技术基础, 前年一个+, 前年网络+ and 前年安全+.
• Apprentices must receive the CompTIA Fundamentals Certification at the end of the first class, 在被雇主安置之前.
• Following placement, the student will complete the remaining 3-month required technical training. During this period, students can work between 20-40 hours per week.
• 完成课程作业后, apprentices will move into full-time on-the-job training until the remainder of the competencies have been met, a full year in the program and 2000 on-the-job training hours are completed.

For more information and to sign up for the Apprenticeship program, contact Tanda McCombe at
505-566-3220.

各类组织, 大小, 工业也在使用云, 例如数据备份, 灾难恢复, 电子邮件, 虚拟桌面, 软件开发和测试, 大数据分析, 以及面向客户的web应用程序.

• Healthcare companies are using the cloud to develop more personalized treatments for patients.
• Financial services companies are using the cloud to power real-time fraud detection and prevention.
• Video game makers are using the cloud to deliver online games to millions of players around the world.

AWS Academy Cloud Foundations provides an overall understanding of cloud computing concepts, independent of specific technical roles. Gain a detailed overview of cloud concepts, AWS核心服务, 安全, 体系结构, 定价, and support and prepare for the AWS Certified Cloud Practitioner exam. 60小时

JAMES MIAO has been teaching information technology courses for 9 years and has the expertise to help his students learn about AWS Cloud Foundation concepts. James believes that “Knowledge is Power,” and is dedicated to delivering a fun and engaging learning environment. His teaching philosophy is to break down complicated IT knowledge into smaller blocks for easier learning.

2/13-4/25,星期二 & 周四下午4点到7点，在线直播，875美元
(没有3/12班 & 3/14); grant funding may be available for this course.

报名电话:505-566-3214.

The majority of HR hiring managers list SHRM’s certification as the preferred qualification, and those who earn the SHRM certification report it was a key factor in their career advancement. This course includes the voucher for  the SHRM CP/CSP Exam 2023. The SHRM program covers the seven essential components of the Human Resource (HR) Body of Knowledge:

1. 战略管理
2. 劳动力规划与就业
3. 人力资源发展
4. Total Rewards: Compensation and Benefits
5. 政策制定
6. 雇员及劳资关系
7. 风险管理

Register no later than 2/9 to ensure that all materials are ordered as pre-reading course material is highly recommended. Registration includes exclusive student access to online SHRM resources. Class includes ½ hour break for lunch and bringing your lunch is recommended. 36个小时

MELISSA JOHNSON has years of experience in human resource management, 提供人力资源监督 and leadership most recently at 火博体育. Melissa holds a Bachelor of Arts in 业务 Administration, as well as the industry-recognized certification, SHRM-CP.

2/24-4/13, SAT, 8:30 am-3 pm, Quality Center for 业务, Rooms 5023 (first day) and 5017
(没有3/16班 & 3/30), $1,399

报名电话:505-566-3214.

Microsoft Office is the cornerstone of modern productivity, and proficiency in its core applications is essential in both personal and professional realms. Whether you’re embarking on a new career or making a change, a solid foundation in Microsoft Office is a must.

课程特色:

• Microsoft 365 Word: Master the art of creating and formatting documents with precision and efficiency.
• Microsoft 365 Excel: Unleash the potential of data analysis, 计算, and visualizations to make informed decisions.
• Microsoft 365 PowerPoint: Craft captivating presentations that convey your ideas with impact and clarity.
• Microsoft 365 Outlook: Streamline your communication and productivity through effective 电子邮件 management and scheduling.

Equip yourself with the 技能 and knowledge to excel in today’s competitive job market. Emerge from this course as a certified Microsoft Office Specialist Associate, 成功完成考试后. Whether you’re a beginner looking to build a solid foundation or an experienced user aiming to enhance your expertise, our program is designed to prepare you for success. 96小时

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

Healthcare businesses in the local area have reported that Microsoft Office 技能 and 技能 in communication, 客户服务, and ethics were the most needed for new hires in administrative roles. 学习Microsoft Outlook的基础知识, 微软文字处理软件, Microsoft Excel, as well as completing courses in Communication, 客户服务, 和道德，并获得一个数字徽章. With these achievements added to your resume, you can stand out among other job applicants.

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

Being an administrative professional is more than a job. Demonstrate your depth of knowledge, expertise, and commitment. It positions you as a highly credible professional who is serious about your career in the administrative field. Professionals who complete a comprehensive program are statistically more in demand by employers, 让他们在招聘时占据优势, 补偿, 和促销活动. 培养知识和技能:

• 人际沟通
• 任务 & 项目管理
• 微软办公软件技能
• 领导能力

Call our Operations Coordinator at 505-566-4208 for dates, times and more details.

This short-term training program is designed to provide participants with the 技能 and tools necessary to become job ready. This training is intended to provide participants with an overall real-world classroom experience so they may consider a pathway toward a teaching career.

• Read, understand, and execute lesson plans
• Implement techniques, strategies, and tricks to manage the classroom setting
• Effectively use 电子邮件 and communication etiquette
• Identify and support high-needs students

48小时

Call our Operations Coordinator at 505-566-4208 for dates, times and more details; grant funding may be available. $749

Invest in your employees or in your own leadership. Our 领导 Academy engages critical thinking and habit formation to bridge gaps between academic achievement and personal development. Use situation training for a game-changing experience in both your work and personal life for

• 专业发展,
• 领导能力，以及
• 情商.

64小时

Call our Operations Coordinator at 505-566-4208 for dates, times and more details, $899.

Elevate your career in the hospitality industry with our Certified Guest Service Professional (CGSP) 培训 Program, where exceptional guest service is the cornerstone of success. 在当今竞争激烈的就业市场, possessing outstanding guest service 技能 is essential, and this program is your key to unlocking a world of opportunities. At the heart of every prosperous hospitality career lies a commitment to exceptional guest service. The CGSP 培训 Program is your gateway to becoming a Certified Guest Service Professional, a prestigious designation that enhances your employability in various workforce programs within the hospitality industry.

Through our Guest Service Gold® 培训 Program, you will embark on a transformative journey where you’ll learn how to:

• Anticipate Guest Needs: Gain the ability to proactively understand and meet the unique needs and expectations of every guest.
• Deliver Memorable Experiences: Learn the art of creating unforgettable moments that leave a lasting impression on your guests.
• Turn Around Difficult Situations: Acquire the 技能 to gracefully handle challenging situations, ensuring guest satisfaction even in the face of adversity.

One of the remarkable aspects of our CGSP 培训 Program is that it doesn’t require any prior time in a position. This means that you can earn your CGSP certification right away, providing you with a significant competitive edge when seeking your first job in the dynamic hospitality or tourism industry. Our Guest Service Gold® 培训 Program is thoughtfully designed to inspire and motivate hotel and tourism employees to strive for excellence. We believe in the philosophy of “going for the gold” in every interaction with guests, ensuring that each experience is memorable and remarkable. Unleash your potential in the hospitality industry and set yourself apart as a valued addition to any hospitality operation.

Call our Program Specialist at 505-566-3690 for details.

Are you ready to unlock the key to exceptional 客户服务? The 客户服务 Excellence Series is your comprehensive guide to mastering the art of providing outstanding customer support. Whether you’re an aspiring  客户服务 representative or a seasoned professional looking to enhance your 技能, 本系列已经介绍了您. Whether you’re new to 客户服务 or a seasoned pro, this program covers:

• 态度、技能和知识
• 处理客户投诉
• 建立顾客忠诚度
• 掌握主动倾听
• 应对愤怒的顾客
• 实施最佳实践
• 实现专业化
• 营造良好的第一印象
• 提高沟通技巧
• 管理通胀预期

Elevate your 客户服务 技能 and become a true champion.

Call our Program Specialist at 505-566-3690 for details.